Last updated: August 2026
We collect information you provide directly to us when you register for an account, subscribe to our service, or contact our support team. This includes: name, email address, phone number, company name, billing information (processed securely via Razorpay), and usage data (how you interact with the platform).
We use the information we collect to: provide, maintain, and improve PakhiLead365 services; process payments and send billing receipts; send important product updates, security notices, and support communications; respond to your comments, questions, and requests; and analyze usage patterns to improve the platform.
All data is stored on secure servers in India. We use industry-standard SSL/TLS encryption for data in transit and AES-256 encryption for data at rest. We perform daily automated backups. Access to production systems is restricted to authorized personnel only, with multi-factor authentication required.
We do not sell, rent, or share your personal data or your customers' data with third parties for marketing purposes. We only share data with: (a) service providers who help us operate the platform (e.g., payment processors, email delivery services) under strict confidentiality agreements; (b) when required by law or valid legal process.
You have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data (subject to legal retention requirements); export your data in a machine-readable format; and withdraw consent for optional communications. To exercise these rights, contact us at privacy@pakhilead365.com.
We retain your data for the duration of your active subscription plus 90 days after expiry (to allow for renewal). After this period, data is permanently deleted. Transaction records and invoices are retained for 7 years as required by Indian tax law.
PakhiLead365 uses essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies. You cannot opt out of essential cookies as they are required for the platform to function.
For privacy-related inquiries, contact us at: Email: privacy@pakhilead365.com | Phone: +91 7905 834 592 | Address: PakhiLead365, Gaur City 1, Noida, Uttar Pradesh - 201006, India.